Maybe I’m just old school, or maybe I just suck at business in general, but I don’t think it’s asking much to respect your customers. I certainly understand there decisions that need to be made to keep a company afloat, and in business. I mean you have to worry about the bottom line and the employees (hopefully the employees come first, but that is a different rant). Recently Code42, the company behind Crashplan the backup service, announced they were no longer going to offer Crashplan to regular consumers, i.e. you and me.
Here’s a screen shot of there announcement here:
So what, why does piss you off?
It’s not my business right? I shouldn’t care how they purse revenue. Ya, you’re right, I shouldn’t. The problem is, as a 20 year career IT guy…I have recommended their service time and again. Both personally and professionally. So it sticks in my crawl so to speak, that they would just throw out an entire business model. Again, not my business or my revenue stream, but it was my recommendation and my reputation that suggested you could trust these people. They abused that implied rust. Maybe I’m the only who sees it that way and I should just get over it. On the other hand, maybe that’s what’s wrong with the world today…no one cares about anything but there bottomline, and they’ll get the most money with any means necessary.
Because after all, when you tell me your focus is solely your enterprise customers, you’re telling me you are focusing on greater revenue streams. And as an IT professional, you screwed me over at home, do you think I’m going to let you have that opportunity at my place of employment.